A large OEM for dialysis machines makes most of its income from selling materials and fluids for treatment. The machines should have a very high availability. They are reliable, but sometimes stop. In such cases, fault search takes time, and when a diagnosis is found, there is often an extra trip to fetch and replace the part. The percentage of repeat repairs is large, showing that the diagnoses are often wrong.
There are considerable costs caused by time lost in fault search and repeat repairs. In addition to this, there are travel costs and bad PR.
A GoalArt system could be used to reduce the fault search time to zero and to cut all repeat repairs. The same GoalArt system could be integrated in the OEM's systems in the following ways:
Using a GoalArt system will increase availability of the machines and reduce the percentage of repeat repairs, and the production times per machine can also be reduced.
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GoalArt, Scheelevägen 17, 223 63 Lund, Sweden, Phone: +46 46 286 4880, Fax: +46 46 286 4882, E-mail: firstname.lastname@example.org, Web: www.goalart.com.